Frequently Asked Questions

Find answers to the most frequently asked questions about our services

You can make a reservation online by selecting your route, date, time and vehicle type.
Yes, a confirmation email is sent immediately after booking.
Yes, you can cancel your reservation according to our cancellation policy.
Yes, we track your flight in real time and adjust pickup time if needed.
The driver will meet you at the arrivals hall with a name sign.
Yes, a standard waiting time is included for airport pickups.
You can pay by credit card or online payment methods.
No, all prices are fixed and shown clearly during booking.
Yes, an invoice can be provided upon request after the transfer.